About Us

Tuple is an app that lets developers pair program while working remotely. Think of it a bit like super-powered Zoom screen-sharing, used by developers who are writing code together in real-time from the comfort of home.

Folks switch to Tuple because the screen-sharing is extremely high quality (important when viewing source code together) and the remote control is seamless and low-latency (important when controlling someone else’s computer via the Internet).

We founded the company three years ago because we disliked the existing pairing tools, and believed that by focusing on this particular use-case, we could create a tool developers would actually like.

Turns out we were pretty much right: we’ve grown to millions in ARR and tens of thousands of paid users in three years without any outside funding or full-time sales help.

Want even more details on how things are going? Our CEO Ben hosts a weekly podcast where he shares regular updates.

About the job

Currently, three-quarters of our revenue is self-serve: our customers sign up, enter a credit card, invite their teammates, and start pairing. We offer them occasional support via email and ask for their feedback on new features and the product roadmap, but don’t do much to help them buy. These folks tend to pay monthly.

One-quarter of our revenue comes from customers who need to go through a more traditional sales process. Usually, some of their devs sign up for a trial, like the product, and then kick it over to procurement to actually purchase it. Procurement often wants to negotiate a contract and pricing, perform a security assessment, and handle billing via invoice/PO. These folks almost always pay annually, with an average deal size of around $20k. Devs generally really like our product, so these deals tend to be less selling and more managing of the purchasing process. So far, all this deal flow is inbound.

We’re looking for someone to manage this process from initial interest to cash in the bank. This means that (at least at first), you’ll be a one-person sales department, dealing with everything that stands in the way of a completed deal.

When you have time between working deals from inbound leads, we’ll expect you to do some hunting within our existing customer base. We get lots of trials from large companies that could turn into much bigger accounts with some help from you.

Finally, you’ll manage renewals for our existing customers and share product feedback you’re hearing.

Responsibilities

  • Learn the product and market.
  • Close your first deals.
  • Start to systematize our sales process.
  • Begin reaching out to high-value trials.
  • Make us feel silly for not hiring someone like you sooner.

Requirements

  • You’re kind, warm, and care deeply about your craft.
  • You’ve sold B2B SaaS at an early-stage company.
  • You’re great at creating order out of chaos. You’re excited by the idea of professionalizing the sales process for a company that has a great product but has not invested much in sales yet.
  • You’re comfortable discussing a technical product with technical people. You understand that asking a software developer to jump on a phone call will make them roll their eyes.