About Us

We’re an established company that’s been around for more than 15 years. During that time, we’ve grown from a two-person team to a team of over 30 – all while remaining self-funded and profitable!

About the job

The role primarily focuses on educating and building relationships with our TextExpander users with the end goal of getting our users familiar and productive with TextExpander. This role will start out on a contract basis averaging around 20-30 hours per week! As we build out the program, there will be the opportunity to move to a full-time salaried position.

Responsibilities

  • Proactively reaching out to new customers to ensure they receive effective product training tailored to customer’s needs.
  • Teaching “how-to’s” over video (Zoom) and email while making users feel confident.
  • Turning average users into champions with multi-level training
  • Constantly improving the customer onboarding strategy.

Requirements

  • College education
  • 2+ years working remotely
  • Strong interest in productivity / working smarter
  • Passion for your work and self-motivation